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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   School Reception and Administration Support Officer (Hougang)
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School Reception and Administration Support Officer (Hougang)

Business Edge Personnel Services Pte Ltd

Business Edge Personnel Services Pte Ltd company logo

Job Description:

· Counter Service to manage stakeholders’ needs

o Front desk duties include attending to the needs of walk-in customers (such as parents, visitors, partners, teachers, staff, and students) in a professional, prompt and friendly manner. This also includes assisting students according to the school’s guidelines such as issuing graduation certificates and other documents.

o Accept goods on behalf of staff and coordinate with them to ensure receipt of the items.

o Handle incoming calls professionally and ensure they are answered

o Issue stationery and loan items and provide guidance to users on the appropriate forms to use.

o Notify the General Office when stationery and first aid supplies in the Sick Bay need replenishment.

o Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for students who need to leave school early.

o Manage lost and found items, ensuring they are promptly recorded, labeled, and organized in a timely manner.


· Students’ Support

o Handle administrative duties such as data entry, verify and check on completeness of forms and documents submission such as MOE FAS application forms and leave application forms.

o Handle the latecomers by updating the latecoming details at the google form, issuing latecomer’s slip, daily updating of students’ attendance and notifying OM on students issued with Corrective Work Order.

o Manage parents’ appointments for key personnel during Parents-Teachers Meetings.

o Support Discipline Master in the safekeeping of Ezlink cards/ handphone for latecomers/students.


· Other Administrative Support

o Provide administrative support for fund raising events.

o Maintain the orderliness and cleanliness of reception counter.

o Handle adhoc duties and projects assigned by the School.


Working Arrangement:

Location: Hougang

Salary: $2580/Month

Working Hours:

Mondays to Fridays 7:15am to 4.30pm, inclusive of 45 minutes lunch break


School Holidays/Scheduled School Holidays: 8:00am to 5.15pm, inclusive of 45 minutes lunch break


Contract Duration: 2 Jan 2025 to 31 Dec 2025


Job Requirements:

o Candidate should possess strong communication and active listening skills

o Candidate should preferably have 2 years of experience in frontline customer service.

o Knowledge of MS word and MS Excel will be an advantage.


EA License No.: 96C4864

Reg. No.: R22110485



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