Customer Service Executive (Logistic Operations)
Location: Penjuru
Salary: $2800 - $3100
Working days: Monday – Friday
Working hours: 8:30am – 5:00pm
Responsibilities
- Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
- To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
- Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
- Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
- Coordination with booking agents or ship operators for status of supply schedule / vessel loading
- Collaborate closely with the planner to ensure timely supply and coordination
- Tally overall order received at the end of day to ensure all order is not missed out
- Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
- Closing of job orders for billing once job is completed
- Handle customer complaints, provide appropriate solution and alternatives
- Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction
- Other Duties as assigned
Job Requirements:
- 2 - 3 years’ experience in Logistic Operations
- Proficient in Microsoft Office
The Supreme HR Advisory Pte Ltd || 14C7279
R22111009 Cheng Kai Ling
