About The Company
Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.
In this role, you will collaborate closely with various teams within the company, including marketing and operations. You will play a critical part in driving new business opportunities and expanding our market presence. You will be responsible for identifying potential clients, nurturing relationships, and developing tailored travel solutions that meet the diverse needs of our customers. Your ability to analyze market trends and customer preferences will be essential in shaping our offerings and staying ahead of the competition.
Job Responsibilities
- Handling of sales enquiries, tour bookings, customizations, and amendments.
- Prepare sales quotations, tour proposals and itineraries for customers.
- Assisting with sales outreach, cold calling, EDMs etc.
- Generate leads, reach out to potential clients, pitch and close sales.
- Coordinating with Ops team in relation to sales matters.
- Assist in operational procedures i.e customization of tours, tour logistics and on the ground management.
- Data entry to ensure all sales records, databases are up to date.
- Assist in post-sales work which includes following up with client experience, getting reviews.
- Liaising with clients, vendors, and suppliers on behalf of managers.
- Communicate and liaise with finance team with regards to invoices and payments.
- Work with internal and marketing teams to achieve company strategic objectives and goals.
- Perform any other ad-hoc duties as assigned.
Job Requirements, Skills and Experience
- Strong communication, negotiation, and interpersonal skills.
- Ability to work indenpendtley and as part of a team.
- Proficient in Microsoft Office Suite and CRM software.
Education
- Studied Business Administration, Marketing, or a related field.
- Proven experience in Business Development or Sales, preferably in the travel industry is a plus
