Their responsibilities include:
- Maintaining systems: Configuring, upgrading, and troubleshooting computer systems, servers, networks, and software
- Providing support: Helping employees with IT issues, and training them on how to use the systems
- Managing security: Implementing and overseeing security measures to protect data and manage access controls
- Planning and implementing policies: Developing and documenting IT policies and procedures
- Staying current: Keeping up with new technology trends and best practices
- Working with leadership: Coordinating with company leadership to determine new technologies and enhancements
