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Jobs in Singapore   »   Jobs in Singapore   »   Information Technology Job   »   AWS, Azure Data Center - Airline IT Infrastructure Manager
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AWS, Azure Data Center - Airline IT Infrastructure Manager

Tata Consultancy Services Asia Pacific Pte. Ltd.

Must-Have Skills

· Experience in delivering managed services support and SLA management for Datacenter, AWS, Azure, End User Computing and Service Desk, especially in the airline domain

· Transition and Transformation experience in IT Infrastructure Services area

· Knowledge on Datacenter Upgrade of Legacy systems and migration of workloads from DC to Cloud

· Provide solution to customer business requirement, which includes, Plan, solution, commercials and FTE estimates.


Good-to-Have Skills

· Travel, Transport and Hospitality Domain experience

· AWS / Azure Solution Architect certification or equivalent

· Project Management certification or equivalent


Roles and Responsibilities

· Responsible for providing technical directions, control and recommendation to the IT Infrastructure Services team

· Utilization of Server, Storage, backup, cloud team, End User support team personnel to ensure all the agreed deliverable to customer are met within the timelines

· Responsible for Planning and executing Transition of services from Incumbent vendor

· Responsible for achieving the Project Service Level and milestones agreed with the customer

· Provide Datacenter and cloud migration expertise and coordination in support of the overall projects

· Managing the Revenue and Cost, Year on Year productivity gain, Margin, Time & Budget in line to contract, Business score card Alignment

· People Management (Leadership, Vendor, business owners, Stakeholder, Team management), Retention and Mentoring

· Leverage Contextual knowledge and provide Service Improvements, Value Benefits and cost optimization to customer

· Provide insights and Point of View to customer on the Best Practices and Industrial trends in the Datacenter services and Cloud Support which will enable customer

· Support and manage Infrastructure Solutions, Scoping, Transitions, Contracts, Commercial management, Request for Proposals, Sales teams negotiations, Customer negotiations, Amendments on Scope of Work for customer

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