Job Description:
We are looking for a friendly, organized, and professional individual to join our team as a Dental Clinic Receptionist. As the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment in our clinic. Your responsibilities will include managing appointments, assisting with administrative tasks, and ensuring smooth communication between patients and our dental team.
Key Responsibilities:
- Greet patients and visitors with a warm and welcoming attitude
- Schedule, confirm, and manage patient appointments efficiently
- Answer phone calls, address inquiries, and assist with patient needs
- Maintain accurate patient records and manage data entry in the clinic's system
- Process patient registrations, payments, and billing information
- Coordinate with dental staff to ensure timely patient flow
- Maintain cleanliness and organization in the reception and waiting areas
- Provide administrative support to the clinic, including filing and organizing paperwork
- Handle patient feedback professionally and ensure a positive patient experience
Job Requirements:
- Minimum GCE ‘O’ Level or equivalent
- Previous experience in a customer service or receptionist role (experience in healthcare or dental settings is an advantage)
- Strong communication skills and the ability to manage patient interactions with patience and empathy
- Comfortable using clinic management software
- Highly organized, detail-oriented, and able to multitask in a fast-paced environment
- Must be punctual, reliable, and have a professional demeanor
- Knowledge of basic billing processes and insurance claims is a plus
- Fluent in English; proficiency in additional languages is an advantage
Benefits:
- $10-$12/ hour for part timers. CPF will be paid in addition to the hourly rate
- Full time contract position starts from $2600
- On-the-job training provided
- Supportive team environment
- Opportunities for career growth within the clinic
How to Apply:
Please submit your resume through MyCareersFuture or email directly to [email protected].
Do indicate any planned absence in the first 3 months, and any limitations to your working shifts.
Students able to work part time for at least 6 months are welcomed to apply.
