Location: Tampines North Primary School, 30 Tampines Avenue 9, Singapore 529565
Contract Period: 1 January 2025 to 31 December 2025
Option to Extend: The Authority grants the Contractor the option to extend the Contract for a further one (1) year.
Key Responsibilities:
- Customer Service:
- Manage front counter duties by attending to students, parents, walk-in customers, and vendors, ensuring a welcoming environment.
- Address inquiries and provide assistance in a professional and courteous manner.
- Call Management:
- Answer incoming calls, make outgoing calls, record messages, and relay information to relevant school personnel as necessary.
- Ensure effective communication flow by managing call logs and messages accurately.
- Record Keeping:
- Assist with data entry and the compilation of student and administrative records.
- Maintain organized filing systems to ensure easy access to information.
- Logistics Support:
- Assist with ad-hoc staff requests, including the preparation of school materials and facility bookings.
- Coordinate logistics for events and activities as needed.
- Student Services:
- Collate student data and assist in administering applications for financial assistance and other support schemes.
- Provide necessary documentation and support for student-related inquiries.
- Additional Duties:
- Perform any other duties as assigned by the School administration to support the smooth operation of school activities.
Working Hours:
- Mondays to Fridays: 7:30 a.m. to 5:00 p.m. (inclusive of a 1-hour lunch break).
- Days Off: Not required to work on Saturdays, Sundays, and gazetted public holidays.
Qualifications, Skills, and Experience:
Education:
- At least N-level passes in English and Mathematics or relevant WSQ certificates.
Interpersonal Skills:
- Strong communication and interpersonal skills with a customer service-oriented mindset.
Experience:
- Relevant working experience in similar roles, preferably in a primary school setting.
Technical Skills:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
