- Provide case management and counselling support.
- Assess client's needs or presenting issues, where necessary provide timely interventions and actions for desired outcomes.
- Participate in case management meetings.
- Collaborating closely with various department staff and agencies to meet the psycho-social emotional needs of clients to ensure a safe home or social environment for holistic care.
- Coordination of AIC or MSF or social referrals for financial or psychosocial care services.
- Support Medical Escort Transport and Home Personal Care services for clients.
- Financial assistance – Application for grants, FA case report and financial counselling.
- Home environment safety and hygiene and well-being supportive care and interventions.
- Support community outreach.
- Assist in social documentation.
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