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Jobs in Singapore   »   Jobs in Singapore   »   Quality Assurance / Control Job   »   Manager, Clinical Quality (East) - HWX
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Manager, Clinical Quality (East) - HWX

Recruit Express Pte Ltd

Recruit Express Pte Ltd company logo

Responsibilities:

  • Support leadership in developing, planning and implementing continuous improvement and innovation programmes, adhering to the National Standards of Healthcare Work.
  • Develop, conduct and customize training and hands-on application programmes in Lean Thinking, RCA and Design Thinking methodologies
  • Facilitate events, projects and workshops, providing advice on Rapid Improvement (RIE), Process Preparation (2P) and 6S
  • Provide guidance to a pool of in-house trained facilitators
  • Drive and support innovation and digitalization efforts
  • Introduce and administer Quality Improvement Project awards
  • Organize the annual Quality & Safety Festival
  • Coordinate MOH, AIC or RH (CGH) initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze survey data and follow-up with improvement efforts
  • Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross institutional improvement projects
  • Any other tasks as assigned by HOD

Requirements:

  • Min Degree in Business / Industrial Design / Engineering / Medicine / Nursing / Pharmaceutical Science
  • Certified Lean Six Sigma Green or Black Belt is highly preferred
  • At least 5 years of relevant work experience in Healthcare
  • Experience in facilitating workshops and conducting training
  • Experience in applying Design Thinking framework and other human-centric design techniques, including persona development, jobs-to-be-done, crafting of insights, journey mapping, rapid prototyping and the building of wireframes, clickable or physical prototypes is highly preferred
  • Experience in design and marketing will be an added advantage
  • Excellent planning, analytical, problem solving and communication skills are essential.
  • Is highly self-motivated and driven, possessing a positive can-do attitude and the perseverance to overcome challenges

Interested candidates please send your updated resume to:

[email protected]

Subject: Manager, Clinical Quality


EA Personnel : Kate Leau Wei Xuan (R1552331)

Company Registration: 99C4599

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