Reporting to the Head of Operations & Technology Office for Chubb Life, Operations & Technology Governance Lead covers a wide spectrum of responsibilities to ensure strong governance and controls are implemented and maintained across the Group.
The role requires a high level of maturity, forward thinking and self-discipline; is expected to operate at a high level of professionalism and be skilled at stakeholder management and communication across the wider organization for Chubb Life to meet its strategic business objectives.
Responsibilities
Portfolio Governance:
- Ensure structure execution, program governance and drive benefits management of programs within Chub Life.
- Evaluate project proposals and prioritize initiatives based on their potential impact and strategic fit.
- Develop and implement a robust portfolio governance framework to guide decision-making processes and ensure compliance with organizational standards.
- Identify and assess risks associated with the portfolio, working collaboratively with project managers and stakeholders to develop mitigation strategies.
- Regularly review project progress against established KPIs and take corrective actions as needed.
- Communicate portfolio status, issues, and decisions to stakeholders, ensuring transparency and alignment with organizational objectives.
- Proactively identify opportunities for process improvement within the portfolio governance framework.
Financial Management:
- Collaborate with finance teams to manage and monitor the financial aspects of the portfolio.
- Support and drive the end-to-end process of Chubb Life IT & Ops financial analysis, reporting, planning, and forecasting.
Business Case Management:
- Lead the planning, development and drafting, and oversees the production of business cases.
Core Competencies
- Ability to operate within a matrix organization where reporting lines can be blurred requiring collaboration and influencing skills to get things done, even without formal authority.
- Effectively and efficiently uses personal initiative, managerial authority and organizational resources to deliver on commitments.
- Excellent senior stakeholder management skills, ability to communicate and connect easily, dealing with complex, ambiguous, and fast-changing situations
- Excellent project management skills, ensuring all priority deliverables are met to a consistently high level of quality
- Excellent time management and multi-tasking skills, ability to work across the wide organization to deliver against tight timelines
- Ability to work independently, quickly and be adaptable in a dynamic environment
Additional Requirements
- 15+ years experience leading large/complex technology, business or transformation projects
- Strong Agile Engineering experience with associated SCRUM qualification
- Strong Budgeting and Forecasting background
- Experience in planning and leading strategic initiatives
- Experience in the Life Insurance domain preferred
