· Responsible in dealing with overdue payments collection
· Min Diploma holder
· Min 1 Year experience working in a customer service/ Credit collection position within banking industry
· 1 Year Contract – Extendable/ Convertible
· Basic Salary up to $ 3500 + Discretionary Bonus / CBD
Key Responsibilities:
· Reach out to customers through calls and email to remind customers to regularize their accounts.
· Arrange site visits to clients’ business premise to establish business presence and payment reminder.
· Able to achieve daily productivity in terms of call attempts, contacts and promise to pay by customers
· Provide customer with clear and accurate information including outstanding balance, due amount and due date.
· Maintain and update all dunning and site visit records factually and timely into collections system
· Ability to provide exceptional customer service by addressing inquiries, concerns, and disputes promptly and professionally
· Other ad hoc duties as and when required
Job Requirements:
· Min Diploma holder
· Min 1 Year experience working in a customer service/ Credit collection position within banking or finance industry
· Good interpersonal and communication skills
· Ability in conversing in Chinese to deal with Chinese stakeholders
· Positive and keen learning attitude
How to Apply
Interested candidates kindly send your resume over to me at [email protected]
and attention to Celine Lee (R1982802) with the position title stated above. Alternatively, you may reach out to me via whatsapp at +65 8869 8708
I regret to share that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.
Morgan McKinley Pte Ltd
Celine Lee
EA Licence No. 11C5502
Registration No. R1982802
