Job Responsibilities
- Responsible for managing and leading a given district, achieving sales, profitability and inventory targets while ensuring a unique and brand relevant shopping experience.
- Oversee, coach and direct activities of Shop-in-charge person (eg. Store Managers) in the achievement of business objectives and efficient & effective store operations.
Key Performance Indicators (KPIs)
- Execute retail operating procedures policies and control while ensuring retail excellence.
- Achieve compliance with given statutory and corporate affairs requirements as appropriate.
- Assist in executing promotion/marketing plans and opportunities to deliver sales and profitability targets.
- Ensure delivery of 100% customer satisfaction.
- Achieve district target set by the Management.
- Ensure overall stock loss is maintained below 0.5%.
- Achieve and conversion metrics as per Company benchmark.
General Duties
- Ensure consistency and compliance of Skechers operating and service standards, policies, and procedures.
- Ensure high standards of store operations are met at all times, providing consumers with a high-quality shopping and brand experience.
- Work closely with Merchandising Team in stock allocation and planning.
- Achieve an overall stock turn as per company target.
- Ensure product selection for all stores is based on grades/ bands that reflect consumer profiles, competitive landscape, and store formats.
- Loss prevention a key operational discipline.
- Managing all outlets budgets and ensuring that each store operates within the budget.
- Monitoring each store's P&L reports.
- Addressing operational problems that arise.
