About Us:
We pride ourselves on our exceptional customer service and high standards of beauty treatments. We are seeking a talented and experienced Beautician Supervisor to lead our team.
Job Description:
As a Beautician Supervisor, you will play a crucial role in managing and overseeing the daily operations. Your primary responsibilities will include supervising a team of beauticians, ensuring excellent customer service, maintaining outlet hygiene standards, and contributing to the overall growth and success of the business.
Key Responsibilities:
- Supervise and lead a team of beauticians, providing guidance and support to ensure high-quality service delivery.
- Conduct regular training sessions to keep the team updated on the latest beauty techniques, trends, and products.
- Monitor and maintain outlet cleanliness, organization, and hygiene standards in compliance with health and safety regulations.
- Manage inventory of beauty products and supplies, ensuring timely ordering and stock management.
- Address and resolve customer complaints and concerns professionally and efficiently.
- Perform beauty treatments and services as needed, including facials, manicures, pedicures, waxing, makeup, and more.
- Assist in developing promotional strategies to attract new clients and retain existing ones.
- Prepare and manage staff schedules, ensuring adequate coverage during peak hours.
- Maintain accurate records of sales, expenses, and staff performance.
- Foster a positive and motivating work environment, encouraging teamwork and professional growth.
Qualifications:
- Proven experience as a beautician, with a minimum of 3 years in a supervisory role.
- Strong knowledge of beauty treatments, products, and techniques.
- Excellent leadership and interpersonal skills.
- Exceptional customer service and communication abilities.
- Ability to handle multiple tasks and work efficiently in a fast-paced environment.
- Detail-oriented with strong organizational skills.
- Relevant certifications in cosmetology or beauty therapy.
Benefits:
- Competitive salary and performance-based bonuses.
- Professional development and training opportunities.
- Employee discounts on salon services and products.
- A positive and supportive work environment.
- Opportunities for career growth and advancement.
