Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity
Be well equipped with the products and services the restaurant provides to assist and address guest queries
Welcome guests to the restaurant and escort them to their private room, counter, or table seats
Assist guests with their baggage whenever possible
Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc
General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests
Gather feedback from guests about their experiences
Responsible for the compliance of all health, safety, and food hygiene legislation
Be service-oriented, uphold quality, sincere, intimate customer relations service
Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming
Any other duties as assigned by Management
Requirements and QualificationsAt least 1 year of proven relevant experience in a related role
Hardworking, self-motivated
Great attention to detail and creativity
Knowledge of relevant computer applications usage
Able to work well under pressure in a fast-paced environment
Positive attitude and team player
Able and willing to work shifts, on public holidays and weekends
Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Singapore?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
Do you have customer service experience?
Do you have experience in a role which requires relationship management experience?
