Sales Supervisor Job Responsibilities
- Supervise the activities of the sales team including marketing activities like product activations.
- Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
- Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
- Prepare sales presentations and other sales tools.
- Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
- Initiate sales activities, strategies, and sales plans required to build brand visibility.
- Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
- Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
- Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
- Attend trade shows and other marketing events and represent the organization.
- Evaluate the performance of the sales team and seek ways to improve the team’s performance.
- Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
- Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.
Sales Supervisor Skills/Abilities/Knowledge
- Bachelor’s degree in a business-related course with emphasis on marketing.
- Proven work experience in marketing and achieving set targets.
- Excellent communication skills, both written and verbal communication.
- Ability to lead and motivate a sales team, and put in place measures to retain a great team.
- Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
- Excellent selling skills, people-oriented, and ability to motivate a team.
- Ability to identify potential areas of growth and identify new business partnership opportunities.
- Strong organization skills and multi-tasking skills.
- The ability to work under pressure.
- Availability to work within opening hours (e.g. evenings, holidays, weekends).