• Support technical system analysis to determine the extent to which solutions perform “as required” to ensure that future solutions meet anticipated demand
• Support the design and implementation of infrastructure solutions that adhere to current architecture standards
• Lead the design installations, system migration and integration
• Lead the testing and handover of implemented infrastructure solution
• Support delivery of optimal infrastructure operations
• Create documents on administration, installation, configuration and troubleshooting
• Apply diagnostic tools to perform technical analysis of complex software, hardware and infrastructure equipment
• Support the development of report on infrastructure capabilities and limitations
• Support the improvement of maintenance capability by using automation for upgrades, enterprise backup and storage
• Identify key infrastructure operations issues and maintenance priorities
• Support the implementation of agreed infrastructure change requests and maintenance routines
• Develop report on performance and availability of infrastructure systems by review of service uptime, utilisation, throughput etc.
• Support problem/issue identification and resolution
• Escalate problems/issues
• Support simulation of user problems to resolve operating difficulties
• Diagnose problem source through discussions with users
• Recommend system modifications to reduce user problems
• Support planned maintenance events, system backup processes and disaster recovery drills
• Support implementation of preventive solutions
• Bachelor’s degree in computer science, information technology or related field.
• 10+ years of experience as an enterprise network engineer.
• 10+ years of experience in network segmentation, ACI, WLC, Switching, MPLS, Network Access Control, SDWAN and dynamic routing.
• Advanced knowledge of network operating systems including but not limited to Cisco, Aruba, Huawei, F5, Fortinet.
• Familiarity with network analysis tools including SolarWinds.
• Ability to work independently and as part of a team in a fast-paced workplace.
• Strong verbal and written communication skills.
• Excellent leadership and mentoring skills.
• High level problem-solving and communication skills.
Relevant certifications for the network operating systems
