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Jobs in Singapore   »   Jobs in Singapore   »   Finance / Banking / Insurance Job   »   Motor Claims Advisor (Alexandra)
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Motor Claims Advisor (Alexandra)

People Profilers Pte. Ltd.

People Profilers Pte. Ltd. company logo

Responsibilities

  • Study vehicle repair history and ensure Workshop Manager and Senior Motor Claim Advisor are informed of any unusual or repeated complaint.
  • Write out, in-accordance with the individual vehicle diagnosis, individual work orders with the job item numbers, job specification and flat rate specifications.
  • Confirm with customer that our records of their personal particulars are correct. Update history file and GDMS if there is a change.
  • Conduct Vehicle Reception Check with reception checklist in the presence of customer for all cars brought in for body and paintwork repairs.
  • Advise customers of the best method to pursue their insurance claims from a few insurance claims option available.
  • Negotiate with surveyor / insurance companies to get the best labour charge.
  • Prepare accurate accident repair estimate and provide supplementary estimate necessary.
  • Advise estimated repair cost for work to be done, ask for authorization budget on additional job.
  • Communicate with workshop foreman on the repair status, observe promised deadline. Conduct final check on vehicle cleanliness, verify job completion after end control.
  • Inform customer that the vehicle is ready for collection, the repair cost and collection time.
  • Decide appropriate goodwill decision for request that falls under the normal frame work.
  • Personalise vehicle delivery after repair to the customer including explaining the repair invoice to customer; inform the customer of any outstanding matter, for instance jobs required to be done on next visit or parts on order if any.
  • Maintain the Body and Paint reception area neat and tidy.

Requirements

  • Diploma in Mechanical Engineering, Automotive Engineering or Business Administration
  • At least 3-5 years of working experience as Motor Claims Advisor
  • Experience in motor trade in Body and Paint department
  • Working Hours : Mon to Fri 8.00am - 5.30pm, Alt Sat 8.00am - 11.00am
  • Salary range : $3000 - $3500 + Allowance $350
  • Job Reference: L59XR3R5

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

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