Job Description:
- In Charge of administering and configuring infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
- Responsible for ensuring systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
- Taking charge of liaising with external vendors to ensure Service Level Agreements (SLA) are met.
- Responsible for drafting and updating technical documentation such as administration & user guides.
- Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
- Source for products/solutions and vendors/suppliers for required projects.
- Provide L1/L2 support and participate as a team lead or member in projects.
Job Requirements:
- Diploma in Computer Science/ Information Technology
- Minimum of 3 year of experience in IT infrastructure
- Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
- Skilled in administering Microsoft Server and Google Suite products/services
- Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
- Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
- Strong knowledge of CyberRisk and CyberSecurity
- Experience with Veeam, VMware, and UNIX/Linux is an added advantage
