Operational Oversight:
• Manage daily operations, monitor KPIs to drive operational excellence, and ensure smooth and efficient processes.
Warehouse Operations:
• Oversee daily warehouse activities, maintaining accurate inventory management and optimizing space utilization.
• Drive enhancements in packing operations and order fulfilment to improve efficiency and accuracy.
Procurement:
• Manage sourcing and procurement of materials to ensure timely, cost-effective supply and meet inventory requirements.
• Develop and maintain strong relationships with suppliers and logistics partners to ensure quality, reliability, and cost efficiency.
Team Leadership:
• Lead and develop the operations team to foster high morale, performance, and operational efficiency.
Process Improvement:
• Identify and implement strategies to enhance efficiency, reduce costs, and refine business processes.
Customer Satisfaction:
• Ensure high levels of customer satisfaction by addressing operational issues promptly and incorporating feedback into improvements.