About the Company & Brand Background
Suu Balm is a uniquely differentiated range of skincare products for people with dry, itchy, sensitive or eczema-prone skin developed at one of the world's leading dermatology hospitals.
We offer an exceptional skincare range meticulously crafted by an expert dermatologist at the National Skin Centre in Singapore.
Currently, Suu Balm has made its mark in over 10 countries across Asia, the UK, and Ireland, with an impressive global sale of over 2 million tubes sold. As we continue to experience remarkable growth and expansion, we warmly welcome talented and enthusiastic individuals to be part of our team.
Company highlights:
- Grow with us, grow within: We believe in helping our people reach their full potential. In our fast-paced environment, you'll develop personally and professionally, making a real difference along the way.
- Great culture: We believe that open communication, collaboration, and mutual respect are essential for creating a positive and productive work environment. We celebrate success, embrace diversity, and empower each team member to contribute their best.
- Competitive pay and rewards: We offer a competitive compensation package that includes both base pay and variable pay. This includes performance bonuses and profit sharing. We believe that rewarding our employees for their hard work and dedication is essential to our success.
- Competitive benefits: The company offers a competitive benefits package, including health & medical insurance, paid time off, monthly product allowance, education assistance program etc.
- Grow with the team: We believe in collaborative learning. You'll partner with regional teams and country business managers, sharing knowledge and gaining valuable experience through workshops and company-wide events. Fast-track your developmentin a supportive and dynamic environment!
- Work-life balance: Regular office hours.
What We Offer
The versatility and vast opportunities: As a rapidly expanding and dynamic company, you'll experience an environment that fosters quick learning and personal development. You'll be entrusted with significant responsibilities, enabling you to truly influence and drive the business forward.
The steadfastness of an empowering, purpose-driven company: Suu Balm is dedicated to making a meaningful and positive difference in the world. We firmly believe that everyone should embrace their uniqueness with confidence, and our passion lies in developing products that enable people to achieve just that.
The opportunity:
In this role, you'll be a product expert for our Suu Balm product, helping customers or mostly patients find exactly what they need. You'll provide clear information about the benefits of our products and guide them towards the perfect choice. You'll also play a key role in keeping our Suu Balm displays organized and attractive.
In this role, your tasks could include
- Effectively promote the Suu Balm range of products to customers.
- Engaging in meaningful interactions and building good relationships with customers.
- Provide comprehensive information about the promoted products and services.
- Help customers in finding the ideal product to meet or suit their specific needs.
- Give advice and guidance on product selection, upselling, and recommendations.
- Ensure and maintain the Suu Balm product displays are organized and visually appealing.
- Maintain inventory by restocking and accurately recording inventory levels.
- Previous experience in consumer healthcare products or related stores is advantageous.
- Handle any assigned ad-hoc duties efficiently.
What you’ll need to succeed:
- At least 1 year of retail experience or relevant working experience
- Possess a positive and friendly attitude, shows empathy especially to patients that need help.
- Clearly explain product features and benefits, actively listen to patient/customer inquiries, and provide solutions in a professional and courteous manner.
- Maintain a friendly and helpful demeanor, create a welcoming environment for customers, and demonstrate a genuine desire to assist them.
