Job Title: Desktop Engineer (Mandarin-speaking)
Location: Suntec Tower,038988
Job Type: Full-time
About Us: Techedge Solution, a leading IT Staffing & Data centre solutions provider, seeks an experienced and skilled Desktop Engineer to join our IT team.
Job Summary:
We are looking for a highly skilled and customer-focused Desktop Engineer to provide technical support for our desktop infrastructure. The ideal candidate will have excellent problem-solving skills, strong communication skills in Mandarin, and experience working in a fast-paced environment.
Responsibilities:
- Provide level 2 technical support for desktop-related issues
- Install, configure, and troubleshoot desktop hardware, software, and peripherals
- Manage and maintain desktop images, group policies, and software updates
- Troubleshoot and resolve issues related to Microsoft Office, Windows, and other applications
- Collaborate with IT team members to resolve technical issues
- Communicate technical information effectively to non-technical stakeholders
- Conduct hardware and software inventory management
- Perform routine maintenance and upgrades
- Adhere to IT security policies and procedures
Requirements:
- Diploma or Degree in Computer Science/Information Technology
- Experience with desktop management tools SCCM & Intune
- 2+ years of experience in desktop support/engineering
- Proficient in Windows, Microsoft Office, and desktop hardware
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills (Mandarin-speaking)
- Ability to work independently and as part of a team
- Familiarity with ITIL framework (desirable)
Nice to Have:
- Certification in CompTIA A+, Microsoft MCSA, or equivalent
- Knowledge of IT security best practices
Working Hours:
- Monday to Friday, 9:30 am - 6:00 pm
What We Offer:
- Competitive salary
- Comprehensive benefits package
- Opportunities for professional growth and development
How to Apply:
If you're a motivated and tech-savvy individual with excellent Mandarin communication skills, please submit your resume to [email protected] We look forward to hearing from you!
