Mon - Fri, 9am to 6pm
Work Location: Eunos
0.5-month completion bonus
Job Summary:
The person will conduct agency reviews and trend analysis to identify potential gaps and areas for improvement, and implement enhanced framework for the distribution reps so that they can conduct proper sales advisory processes for their policyholders and provide them with quality advice and suitable recommendations.
Job Description:
- Provide support for day-to-day operations by assisting in the team’s functions
- Assist in monitoring competency standards required of supervisors and representatives to ensure alignment with regulatory and industry guidelines
- Ensure timely reviews and follow up with representatives on cases triggered by Company approved monitoring system, and information via other sources reported to the department
- Assist in developing and implementing communication plans on competency standards
- Engage and coach representatives and supervisors in areas of sales activity, quality of sales / sales management, and training needs as and when required
- Perform trend analysis to detect potential sales advisory and market conduct risks
- Address all queries and concerns from various internal and external stakeholders
- Assist in the execution of special projects / initiatives
- Updating of SOPs and internal guidelines when required
- Perform other work as required to meet business needs
- Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
- Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
- Highlights any potential concerns /risks and proactively shares best risk management practices.
Requirements:
- Degree Holder in Banking/ Business/ Finances/ Accounting fields.
- 1-2 years of compliance / audit experience in Financial Services or Insurance industry
- CMFAS qualification (M5, M9, M9A and HI) would be an advantage
- Proficient in MS Office (Excel, Word, Outlook and PowerPoint)
- Strong interpersonal, customer service and communication skills
- Meticulous, professional, able to work well independently and as a team
- Committed and able to interact well with all levels of staff
Please contact Terence at +65 9645 4048 your resume directly for fast response.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang
