Job Description Summary
The Heavy Duty Services Complex ITO Engineer (Applications Engineer) will own Inquiry To Order (ITO) activities for the Gas Power Services Complex Gas team, such as proposal generation and TAG development globally as well as drive consistency and common global processes for project implementation in the Complex projects space for the large and diverse installed fleet of Gas Power units.
Job Description
The Complex ITO Engineer has the following roles and responsibilities:
- Leads with technical expertise and develops technical solutions (configuration, performance estimation, economics, etc.) as part of the Inquiry To Order (ITO) process while working directly with the commercial and sales teams. The ITO process for the Engineering team refers to technical analysis of client need, which includes definition and optimization of the products with respect to scope, schedule, industrial scheme, cost, and internal policies and procedures.
- Possesses a strong understanding of relevant markets and customer economic value that aid winning bid strategies.
- Collaborates with design COE teams to develop an understanding of plant, system and equipment performance and efficiency post-upgrade.
- Clearly documents technical specifications & costing elements for a CM&U upgrade as well as a level of customization of products for specific customer needs.
- Mentors other AEs and helps the team grow in both technical depth and business acumen.
- Owns relevant Technical Application Guidelines (TAG) to support accurate and timely proposal generation.
- Demonstrates high degree of understanding of key business drivers and how they are used to support proposal generation. Good understanding of how to work with the larger Applications teams and how to integrate with other teams in a matrixed organization to contribute to the needs of the business.
- Demonstrates autonomy to make decisions within a defined framework and lead other Individual Contributors.
- Resolves issues in situations that require good technical knowledge and judgment within established procedures.
- Works with supporting team, e.g. OTR, Design COEs, Comm. Ops, and Sales, for issues outside of defined instructions/parameters to build and influence winning solutions for our customers.
- This position requires good interpersonal skills and the ability to succeed in a highly matrixed environment.
- The AE is sometimes required to explain technical information to internal and external customers.
- For external customer facing activities, the AE develops strong customer relationships and serves as the interface between customer and GE.
Required Qualifications
- Bachelor's degree in engineering
- Significant experience in engineering comparable to a Master's degree in the related Mechanical field.
- Advanced knowledge of Inquiry To Order (ITO) processes
Desired Characteristics
- Ability to document, plan, market, and execute Complex projects.
- Exhibits and demonstrates the GE Vernova Way behaviors
- Experience and demonstrated success working in a global cross-functional environment.
- Expert knowledge and experience servicing Gas Turbine Products
