Resposibilties
- Greets all customers who visit the bar or enter the restaurant’s dining area.
- Maintains responsible service of alcohol to all customers including checking identification for proof of age.
- Makes recommendations and answers all menu inquiries.
- Takes orders from customers and ensures 100% accuracy when entering orders into the system.
- Provides hospitality and service to all customers drinking or dining at the bar including spieling menus and upselling the customer experience.
- Ascertains allergies and dietary restrictions and works with section management and chefs to ensure a safe and enjoyable experience for all customers.
- Prepares cocktails and beverages, and pours wines for all customers at the bar and in the restaurant. Runs drinks from the bar to the customer.
- Clear dead glassware, and makes additional beverage sales at the bar and in the restaurant.
- Extensive knowledge and execution of classic and house beverages.
- Handles cash, credit, and debit card transactions, ensuring charges are accurate, returning correct change to patrons, and balancing the cash register.
- Maintains inventory levels for all liquor, beer, wine, and bar items for service to customers.
- Maintains the appearance of the bar and lounge at all times. Adheres to safety and health standards set forth by the Singapore Food Agency
- Organizes and shelves beer and liquor deliveries.
- Prepares juices, mixes, syrups, garnishes, etc.
- Ensures the bar is well-stocked with glasses, coasters, napkins, straws, ice, liquor, wine, and beer.
- Maintains a clean work and dining area by removing trash, cleaning bar top, washing glasses, utensils, and equipment.
- Performs inventory at the direction of the Head Bartender.
- Updates knowledge and skills continuously by participating in staff training opportunities.
- Responsible for training new employees as assigned.
- Assists other stations or areas of the restaurant when requested by management.
Qualifications:
- Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
- Communicates information effectively and efficiently.
- Excellent organizational skills and attention to detail.
- Possesses a positive, results-oriented, team-player mentality.
- Ability to under pressure and maintain professionalism when working under stress.
- Knowledge of workplace safety procedures and local Health & Safety Standards.
- Food Handler’s Certification or the ability to obtain in accordance with local regulations and/or Company policy.
- Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required)
- Must be of legal age to serve alcohol.
- Certification for responsible alcohol service or ability to obtain within 6 months.
- Excellent interpersonal and customer service skills.
- Excellent communication with management and teammates.
- Extensive knowledge and expert execution of classic and house beverages.
