Job Description
- Customer Service – Front counter duties, such as attending to students, parents, walk-in customers, vendors, etc
- Call Management – Make and answer telephone calls, record messages, direct calls and relay messages to relevant school personnel as necessary
- Record keeping – Assist in data entry and compilation
- Logistics – Assist with ad-hoc staff requests, such as preparation of school materials, facility booking, etc
- Student Services – Collate student data, administer applications for financial assistance and other support schemes
- Any other duties as and when assigned by the School
Requirements
- At least N-level passes in English and Mathematics or relevant WSQ certificates
- Strong interpersonal and communication skills
- Customer service-oriented mindset with the ability to handle inquiries professionally and courteously
- Ability to interact effectively with students, parents and stakeholders
- Ability to multi-task and manage time effectively
- Ability to handle basic issues independently
- Good teamwork skills and a collaborative attitude
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint)
- Relevant working experience in similar roles, preferably in a primary school
Working hours
- Mondays to Fridays: 7:30am to 5:00pm, inclusive of 1hr lunch break
- Service not required on Saturdays, Sundays and gazetted public holidays
Working locations
- (School environment)
Additional info:
- Contract Period: From 1 January 2025 to 31 December 2025
- With option to extend (Discretion)
- This is an outsource role
If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] | 64941546
All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.
“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’ PDPA and e2i’s PDPA.
Norfadhilah Awang
EA License No. 93C4403
EA Regn. No. R24120699
