Position Summary
This role assists in overseeing and maintaining optimal functioning of the HRIS, including but not limited to customisation, configuration & maintenance of the system. This role is expected to implement upgrades to the system, ensure compliance and proper governance of permissions and processes. This a key technical role that liaises closely with Country based HR personnel. Samsonite employees and specifically HR employees are the incumbent’s customer on a day-to-day basis. This role also needs to conduct tasks as required and within their capacity for the global HRIS team. This role directly assists the Regional Manager of the HRIS system.
MAJOR RESPONSIBILITIES / ACTIVITIES OF THIS JOB (list not more than 10 items) but not limited to:
1. Global HRIS System Maintenance and Support
a. Assist in managing our external support vendor and ensure daily operations of HR (Oracle) and Payroll systems for entire APAC runs efficiently and securely
2. HR Ticketing System Administration
a. Be the overall Administrator and owner of the designated HR ticketing system that services the Oracle HCM.
3. Annual Cycles (Salary Review/Bonus/Promotion and Performance)
a. Lead and support critical annual cycles in Oracle by partnering with Regional HR Head and APAC Country HRs
4. System Integration
a. Oversee the integration of various HR systems (e.g., Payroll, Leave, Time, IDM, and etc.) with Oracle to ensure data accuracy and process efficiency
b. Partner with IT and other stakeholders to streamline workflows
5. Data Analytics and Reporting
a. Leverage data analytics to derive insights and drive informed decision-making
b. Develop and maintain standardized HR metrics and dashboards
c. Provide actionable recommendations to the HRIS Manager and HR Director based on data analysis
6. Vendor Management
a. Collaborate with vendors and assist in negotiating contracts where required
b. Monitor vendor performance and ensure service level agreements are met
7. Security and Compliance
a. Implement robust security measures to protect sensitive HR data
b. Ensure compliance with data privacy regulations and compliance with any Privacy or Legal requirements of the system
8. Employee Experience
a. Enhance self-service capabilities for employees and managers
b. Champion user-friendly interfaces and mobile accessibility
c. Provide a customer centric approach to implementation and education of key users.
9. Other duties as required and within the capacity of the incumbent
Job Requirements
1. Education
- Bachelor’s Degree in Human Resources, Information Systems, Computer Science or a related field
2. Experience Requirements
- At least 4 years of relevant working experience in similar capacity
- Strong analytical, problem-solving, time management and priorities management skills
- Hands-on configuration capability and technical understanding is essential
- Passion for innovation and continuous improvement
- Demonstrated ability to work independently
- Superior team orientation
- Meticulous with an eye for details and numbers
3. Mobility/Travel
- This is a regional role and occasional travel will be a necessary part of the role.
4. Computer Skills
- Proficient in the following Oracle Human Capital Management (HCM) modules – Core HR, Oracle Recruiting Cloud (ORC), Performance Management and etc.
5. Language
- Excellent written and communication skills with stakeholder management abilities
