Job Description:
- Opening and maintaining New Account Coverage which includes:
- Engaging new customers and maintaining customer relationship
- Preparing presentation slides and present to customer when necessary
- To participate in Bids and win new contracts on behalf of the Organization
- Responsible for end to end fulfilment of orders including:
- Prepare quotations, cost sheets and PRs and ensure POs are raised and sent to vendors
- Prepare delivery orders and arrange delivery with vendors and customers
- Prepare monthly / quarterly reports and billing reports
- Send monthly billing reports to customers and work with customers to ensure billing reports are accurate before informing accounts to process the invoices
- Follow up with customers on quotations, POs and payments
- Enter data into Enterprise System
- Handle technical and RMA requests
- Ensure accuracy and accountability for all the above
- Maintain relationship with partners / vendors to ensure smooth operations including:
- Negotiate for best pricing, review terms and conditions, SLAs and payment terms
- Working with customers, partners / vendors and all stakeholders to prepare for ITQ and be responsible for all work related to the ITQ submission
- Work with partners / vendors for marketing programs and events including consolidating customer database, running EDMs and contacting customers.
- Stay informed about our focus products and projects including:
- Consistently engage customers and handle all sales enquiries
- Able to explain/demonstrate features of the focus products
- Able to formulate backend, operational and billing processes and work out plans to provide backend and billing support for the projects.
- Able to identify sales opportunities through inbound lead follow-up and outbound calls to customers and understand customer needs/requirements and ensure smooth sales process.
Requirements:
- 1-2 years of relevant experience
- Technically savvy and proficient in IT to be able to use Enterprise Systems / CRM / ERP to fulfil job requirements.
- Strong ability to plan, organize and take initiative to meet job objectives and deadlines independently.
- Detail oriented to achieve thoroughness and accuracy when accomplishing tasks.
- Good written and oral communication
EA Reg No: 20C0312)
Please email a copy of your detailed resume to [email protected] for immediate processing.
Only shortlisted candidates will be notified.