Our client, a luxury Jewelry company, is looking to hire two Retail Support Assistants to strengthen their backend operations. The ideal candidates will be responsible for various administrative tasks and quality control functions. Key responsibilities include:
- Performing administrative duties related to logistics, inventory management, and arrangement of diamonds.
- Updating and maintaining Excel spreadsheets.
- Carrying out ad hoc assignments as directed by the team leader.
- Executing general office duties to support day-to-day operations.
- Handling laser engraving tasks, with training provided by us.
- Assisting in-store operations, including client servicing for repairs and collections.
- Conducting quality checks on jewelry to ensure proper setting and polishing.
- Inspecting diamond melees for quality assurance.
Key Attributes Required:
- Attention to Detail: The candidate must demonstrate meticulousness and strong observational skills to uphold our high-quality standards.
- Good Eyesight: Excellent vision is essential for inspecting intricate details in jewelry pieces.
- Communication Skills: Fluency in language is required;
- Administrative Efficiency: The role involves managing basic administrative functions, including order tracking, repair scheduling, and client collections.
- Presentable and Professional: They will interact with clients during collections, repairs, and cleaning services.
- Client-Focused: Providing exceptional customer service to handle inquiries and requests in a timely and professional manner is crucial.
- Willingness to Learn Engraving: Candidates must be open to receiving training in ring engraving.
Job Specifications:
- Work Schedule: 6-day work week with mandatory weekend shifts; days off will be on weekdays.
- Hours: 9:30 AM - 8 PM (Monday to Saturday) and 9:30 AM - 7 PM (Sunday).
- Salary: $2,800 - $3,200 + AWS + VB
Prior experience in a similar administrative or quality control role is preferred but not mandatory as we will provide full training and guidance.
Jessie Hoe Huey Miin
CEI R1103861
EA: 99C4599
