Jobscope
- Responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture.
- Lead and be accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.
Requirements
- Minimally a Degree with at least 8 years of working experience in customer / patient service operations, including a minimum of 2 years in a managerial capacity
- Minimum 2 years of experience in developing, evaluating and conducting service training is essential
- Proficient in writing and editing
- Adept in conflict resolution, data analytics and presentation
Apply now by sending your resume to [email protected]
We regret to inform that only shortlisted candidates will be notified
Alex Goh Hock Leong | CEI.No: R1763413 | Recruit Express Pte Ltd (Healthcare & Life Sciences) | 99C4599
