[Order Number: 767230]
Shift Work
Government Project
Responsibilities
- Continuous Service Improvement: Add value to Data Centre Operations by identifying improvement opportunities to sharpen Production stability, stakeholders experience and overall service quality.
- Identifying opportunities for automation within production processes to streamline operations and reduce manual intervention.
- Timely escalation and communication of major incidents such as escalation matrix, leading, driving, facilitating, and chairing all investigation activities.
- Being accountable for resolving the incident with workaround or permanent solution.
- Participate in troubleshooting system and network connectivity problems before escalation.
- Monitoring production metrics and performance indicators to ensure targets are met.
- Ensuring compliance with safety and regulatory standards in production.
- Other ad-hoc duties as instructed
- Any other ad-hoc duties assigned.
Requirements
- Candidate must possess at least a degree in IT/ Computer Science
Candidate must have at least 5 years of IT experience as Level 1 Production Operations engineer.
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities
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EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771
