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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   12 Months Customer Service Officer (Up to $2,800) #NJN
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12 Months Customer Service Officer (Up to $2,800) #NJN

Recruit Express Pte Ltd

Recruit Express Pte Ltd company logo

Duration: 12 Months

Location: Queenstown

Working hours: 7.45am to 5.15pm (Mon to Fri); 8am to 11am (Alt Sat)


Job Description

  • Greet and meet every customers in the most friendly manner
  • Handle calls at all times and charge (wrap up code) accordingly if any
  • Act as first point of telephone contact for customer support requests
  • Obtain precise customer personal particulars, vehicle registration, car ownership (raise change management form for amendment / update)
  • Check for support agreement / warranty validity per local guideline.
  • Ensure all inbound/ outbound calls, including customer compliments and complaints logged in CRM system are defined
  • Log complete and accurate data within the call logging tool (CRM) and booking appointment (date/time) for all 3 service centres & ensure mobility service are offered to customer at all time
  • Assist in special product campaign or promotions
  • Arrange for airport service, pickup and delivery for customers
  • Other ad hoc duties assigned

Job Requirements

  • Minimum ‘O’ Level
  • Minimum 2 years in Customer Service industry
  • Overtime is expected during peak period

Interested applicants please send your resumes to [email protected]


Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599


We regret that only shortlisted candidates will be notified.


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