Job Responsibilities:
1. Staff Management:
- Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
- Conduct performance evaluations and provide coaching to enhance team performance.
2. Linen and Laundry Management:
- Oversee all aspects of linen and laundry services, ensuring timely processing, distribution, and cleanliness of linens.
- Implement best practices for inventory management and track linen usage to optimize costs.
3. Food Services:
- Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction.
- Monitor food safety and quality standards in compliance with health regulations.
4. Bed Management:
- Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow.
- Implement strategies to reduce bed wait times and optimize bed turnover.
5. Budgeting and Financial Management:
- Develop and manage operational budgets, ensuring alignment with organizational financial goals.
- Monitor expenditures and implement cost-control measures to maintain financial stability.
- Leverage data analytics to inform and guide operational decisions within the healthcare facility. This position focuses on analyzing performance metrics, identifying trends, and implementing data-driven strategies to enhance efficiency, patient care, and overall hospital performance.
6. Procurement of Services & Vendor Management:
- Oversee the procurement process for services related to Linen, Food Services, and other operational needs.
- Develop and maintain relationships with vendors and service providers, ensuring quality and cost-effectiveness.
- Evaluate and negotiate contracts and service agreements to ensure quality service delivery and cost-effectiveness securing optimal terms for the hospital.
7. Project Management:
- Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery.
- Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.
8. Management Meeting:
- Provide essential secretariat support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
- Involve collaborating closely with leadership and various departments to facilitate discussions that drive strategic decisions and enhance overall hospital performance.
9. Hospital Inspection:
- Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards.
- Prepare for and facilitate external accreditation and inspection processes.
10. Claims Management: (Senior Mobility & Enabling Fund, One-Rehab, Medi-fund, Medi-fund Silver, Financial Assistance Scheme)
- Supervise the claims processing team to ensure accurate and timely submissions to agency.
- Work with relevant departments to resolve issues and improve work process efficiency.
- Analyze claims data to identify trends and areas for improvement.
11. PDPA Compliance:
- Ensure all operational practices comply with the Personal Data Protection Act, protecting patient information and privacy.
- Conduct regular audit for staff on data protection policies and best practices.
12. Collaboration with Multidisciplinary Teams:
- Foster a culture of collaboration among clinical and administrative teams to enhance patient care and service delivery.
- Participate in interdisciplinary meetings to address operational challenges and develop solutions.
13. Collaboration and Communication:
- Work closely with clinical and administrative teams to ensure smooth operations and high patient satisfaction.
- Address feedback and concerns from staff and patients to improve service delivery.
14. Additional Information:
- Assume other responsibilities relevant to position as delegated from time to time, including work relating to the expansion of services and development of new services or new projects.
Job Requirements:
- Bachelor’s degree in Healthcare Administration, Business Administration, or a related field.
- Minimum of 5 years of experience in healthcare operations management, with a focus on services such as linen and laundry, food services, or patient management.
- Strong leadership and interpersonal skills.
- Excellent communication and problem-solving abilities.
- Proficient in project management and financial analysis.
We regret that only shortlisted candidates will be notified
Interested applicants kindly click on “apply now” or send your updated resume to [email protected]
Jayden Kua Jing Yu
Registration Number: R24124814
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com
