- Greeting: Welcoming visitors and guests to the building
- Answering calls: Answering and routing phone calls, and taking messages
- Managing schedules: Scheduling appointments and maintaining calendars for managers
- Managing mail: Receiving, sorting, and distributing mail and packages
- Managing office supplies: Monitoring office supplies and ordering when needed
- Managing records: Keeping records and files up to date, and recording information from communications
- Managing expenses: Monitoring office expenses and costs
- Providing directions: Giving directions to visitors
- Providing customer service: Answering questions, addressing complaints, and connecting guests with other departments
- Maintaining the front desk: Keeping the front desk tidy and presentable
- Performing other duties: Taking on other duties as assigned, such as travel arrangements
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