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Jobs in Singapore   »   Jobs in Singapore   »   Information Technology Job   »   Application Support Engineer
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Application Support Engineer

Idc Technologies (singapore) Pte. Ltd.

Idc Technologies (singapore) Pte. Ltd. company logo
  • Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
  • Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
  • Troubleshoot priority incidents, facilitate blameless post-mortems.
  • Work with development teams throughout the software life cycle ensuring sustainable software releases.
  • Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
  • Build and drive adoption for greater self-healing and resiliency patterns.
  • Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
  • Adhere to firm-wide architecture standards, risk management and security policies.
  • Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
  • Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
  • Postproduction application support
  • Participate in quality assurance, peer reviews and code reviews Qualifications.
  • Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
  • A successful history of manipulating, processing, and extracting value from large datasets.
  • Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
  • Experience supporting and working with cross-functional teams in a dynamic environment.
  • Up to date with latest ongoing technologies in the industry
  • Well-spoken/Articulate and Emotionally intelligent
  • Well connected to industry members, attends developer and tech meetups.
  • Strong understanding of DevOps practices, tools, and techniques.
  • Degree in Computer Science/ IT or other related fields
  • Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
  • In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
  • Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
  • Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
  • Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
  • Good understanding of networking protocols and cybersecurity best practices in public cloud environment
  • Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
  • Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
  • Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

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