Responsibilities
Design and develop a new linguistic quality management (LQM) framework, integrating Machine Translation (MT) – AI workflow, measuring success and improving the MT-AI solutions. The framework includes not only translation quality and terminology management, but also country and domain specific localization requirements globally. You will also collaborate with Engineering, Program Management, language/AI/tools service providers and internal stakeholders across the company.
• Design and implement a new LQM framework for diverse content and domains.
• Establish quality measurement strategies for MT-AI solutions.
• Evaluate AI-ML based quality assurance solutions for LQM efficiency.
• Collect and analyze MT-AI output quality data. Develop and execute quality improvement plans.
• Collaborate with the localization MT-AI Engineering to incubate the future MT-AI-LQM workflow models and evaluate the ROI for leadership approval.
• Identify and implement MT-AI-LQM process optimization and efficiency improvements.
• Participate in corporate initiatives to write code/source text with global audiences in mind.
• Foster cross-functional relationships to promote localization best practices and technical improvement.
• Collaborate with global stakeholders and language/AI/tools service providers to ensure alignment with language requirements.
• Lead efforts to maintain localization glossaries, terminology database, style guides and brand voices.
• Manage the LQM budget, including supplier costs and tool investments.
Skills/Requirement
• 4+ years of experience in the localization industry
• Expert on MT/MTQE/APE (quality estimation/evaluation/automated post-editing), language AI domain, process automation
• Proficient in linguistic metrics for MT quality evaluation (COMET, BLEU, edit distance algorithms, human model evaluation).
• Good Python programming experience
• Strong analytical skills, with experience in reporting and data via dashboards (PowerBI, Looker).
• Extensive experience working on localization platforms, linguistic QA tools, JIRA, Translation Management Systems, and CAT tools.
• Ability to stay focused under pressure, prioritizing and managing multiple projects simultaneously in a fast-paced, time-sensitive environment.
• Experience working with high-performance Localization & extended teams to manage and resolve issues & escalations.
• Ability to promote a positive and encouraging work environment.
• Attention to detail while being able to see the larger picture.
• Ability to collaborate with multiple stakeholders in different time zones
