Restaurant General Managers play a key supervisory role in the food service industry, providing leadership and decision-making for the restaurant.
Job duties include:
• Leadership to guide and inspire the staff
• Understanding of how the food service industry works
• Strong organizational skills to keep things running smoothly
• Problem-solving skills for unexpected circumstances, such as staffing shortages or unhappy customers
• Financial knowledge to manage the budget effectively and keep the restaurant profitable
• Analytical skills to interpret reports and make data-driven decisions
• Experience using restaurant management software
• Customer service and interpersonal skills to create positive relationships
Restaurant General Manager are strongly required with previous experience in a food service supervisory role, such as a Shift Supervisor or Assistant Restaurant Manager. Fine dining restaurants often expect more experience than fast food restaurants. Managers from other industries might move over to the restaurant industry if have sufficient management experience that requirement.
Restaurant General Managers juggle a variety of responsibilities in a fast-paced environment, so ideal candidates stay calm under pressure and know how to switch gears easily. Strong interpersonal skills come in handy when dealing with difficult customers or resolving conflicts between staff members. It helps to have a passion for providing excellent customer service. An ideal candidate should know how to delegate tasks, lead by example and inspire employees to work hard.
