- Plan, coordinate and launch surveys, ensuring they are completed with a high response rate and in a timely manner
- Provide regular updates of survey progress and survey statistics to senior management
- Conduct after-action reviews to improve processes and propose new initiatives
- Provide constant guidance and advice to survey supervisors and interviewers to ensure that the survey is conducted in a timely and reliable manner
- Coordinate with survey team to provide solution for escalated cases
- Multitask and prioritize due to the dynamics of the organization landscape and business needs
- Develop a detailed reporting/tracking plan
- Any other ad-hoc duties
Requirements
- Ability to plan ahead and strategize
- Able to work independently, but also with various stakeholders
- Strong analytical skills, technically driven, problem solver, results-oriented
- Highlight gaps and propose alternative solutions to achieve outcomes and improve the current infrastructure
- Ability to translate complex concepts into actionable data and presentations
- Having experience in project management or customer-centric roles will be an advantage
- Programming/Coding knowledge is a plus (R, Python)
- Good system knowledge in Microsoft Excel, PowerPoint, Access, Power BI, Tableau
- 5 days work week
- 6 + 6 months contract
- Up to $3,700
- Location: Central
To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)
GOREF:9937
