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Jobs in Singapore   »   Jobs in Singapore   »   Management Associate
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Management Associate

Silverback Air-con Pte. Ltd.

Job Description: Management Associate – Silverback Aircon

Company Overview:Silverback Aircon Pte. Ltd., a leading provider of air conditioning services in Singapore, is seeking a proactive and dedicated Management Associate to join our growing team. With a reputation for quality service and customer satisfaction, we are expanding our management team to maintain our service excellence and support operational growth.


Position: Management Associate
Location: Singapore
Work Week: 6 days
Availability: Must keep phone on standby after working hours for emergencies

Key Responsibilities:

  • Assist senior management in daily operations, ensuring smooth workflow and high efficiency.
  • Coordinate with technicians and support staff to schedule and manage service appointments.
  • Respond promptly to customer inquiries, concerns, and feedback, maintaining the highest level of customer satisfaction.
  • Manage emergency calls and coordinate after-hours responses as needed.
  • Oversee project timelines, ensuring all tasks are completed within deadlines and according to quality standards.
  • Implement and monitor company policies, ensuring adherence to operational guidelines.
  • Collaborate with various departments to streamline communication and service processes.
  • Support the development and implementation of strategies for business growth and operational improvements.

Requirements:

  • Strong problem-solving skills and the ability to think on your feet.
  • Excellent communication and interpersonal skills.
  • Ability to work in a dynamic environment and manage multiple tasks effectively.
  • Must be able to work 6 days a week and be on standby for emergency situations outside of standard working hours.
  • Previous experience in management or operations within the service or HVAC industry is a plus.

Benefits:

  • Competitive salary and potential overtime pay.
  • Career development opportunities.
  • A supportive work environment in a reputable company.

If you are a motivated individual with a commitment to excellence and a readiness to respond to challenges, we would like to hear from you!

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