We are on the lookout for a team player with good time management, ability to understanding customer needs and behaviors. The candidate will deliver conversational scripts and achieve defined objective of each call.
If you have a positive determination, excellent listening and communication skills, as well as a team player, we’d love to meet you!
Job Responsibility
- Delivering scripted talks to commercial clients, describe the purpose of each call, to achieve objectives and follow actions.
- Objectives include solicit participation for events, seek clarification of information, share programs and products information, perform RSVP for invitations, conduct surveys, collate feedback on events and sales and marketing
- Follow through touch points of the call process.
- Tracking and maintaining records of calls progress and outcome
- Completing customer surveys to obtain information about potential customers
Job Requirement
- B2B telemarketing experience is mandatory.
- Minimum of 1 year or 1 project experience in Customer Service/ Telemarketing preferred
- Ability to conduct sales and marketing calls and knowledge of sales techniques.
- Relaxed, confident telephone manner, and strong communication, negotiation and persuasion skills.
- Ability to convey message to customer and elicit answers.
- Computer skills.
- Result-oriented approach.
Salary Range
Part time: SGD8 to SGD10 per hour depending on experience
