Responsibilities:
· Co-ordination with operations on promotions/ad-hoc matters
· Co-ordination on brand QR menu matters
· Ad-hoc projects (eg. New brand loyalty rewards programme)
· Propose & execute new promotions for brand rewards
· Work with designers to come out promotion artworks for brand
rewards related promotions
· Brand rewards App updates on backend portal to execute rewards
promotion
· Assists in customer enquiries on brand rewards matters
· Co-ordination with operations/IT/vendor on brand rewards matters
· Assist operations in FomoPay matters
· Co-ordination with vendor on FomoPay issues
· Co-ordinate with e-wallet partners promotion
· Co-ordination on new outlet listing (apply for new FomoPay
hardware/software for new outlets)
· Uploading/removal of menu/promotions/operating hours on all
delivery platforms and TV for all brands
· Assists all brands operations in “live” delivery/technical/disputes
resolutions
· Liaise with all delivery platforms on delivery/technical/promotions
· Co-ordinate on delivery refunds checking
· Application of new delivery platforms for new outlets
· Ad-hoc reconciliation or marketing post-mortem reports
· Ad-hoc marketing and operations duties
· Support outlet supervisors and managers in ensuring smooth daily
operation of the outlets.
Requirements:
· Bachelor’s Degree in Marketing, Business or related field
· Excellent communication and interpersonal skills
· Creative thinking and problem-solving abilities
· Ability to work Independently and positive work attitude
