Supervisors have many responsibilities, including:
- Managing performance: Overseeing employees' work, providing feedback, and addressing poor performance
- Enforcing policies: Ensuring employees follow company policies and procedures, and taking disciplinary action when necessary
- Creating a safe work environment: Establishing and enforcing safety standards, and correcting unsafe conditions or hazards
- Providing opportunities for growth: Identifying development needs, and suggesting training or other professional development opportunities
- Communicating: Ensuring clear and regular communication with employees, and communicating organizational needs
- Building teamwork: Encouraging teamwork, and dealing with conflicts
- Managing change: Managing change in the workplace
- Recruiting and training: Recruiting, selecting, orienting, and training new employees
- Planning and scheduling: Developing schedules, assigning work, and monitoring work
- Controlling expenses: Gathering and submitting budget information, and scheduling expenditures
- Providing quality service: Enforcing quality and customer service standards
Supervisors should also be critical thinkers and have good time management skills.
