Position Description:
The CRM/D365 CE Technical Architect is the single point of responsibility for Microsoft Dynamics 365 CE/CRM projects that are executed through the India Microsoft Dynamics Center of Excellence (CoE). They will interface with the MS Dynamics practice, and project teams.
- Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented
- Leads team in the building of CRM solutions that meets requirements.
- Define the D365 CE development tools and environments.
- Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project
- Mentors and coaches CRM developers and team members
- Day-to-day management of the technical teams, working closely with the Program/Project Managers to provide information around scheduling, risks, issues, changes, etc.
- Participates in daily leadership calls, stand-ups, can outline performance of technical team
- Ensure technical issues are resolved in a cost effective, efficient, and timely manner.
Key Technical Skillset
- 10+ Years of experience implementing Dynamics 365 CE applications and COTS Products.
- .NET Development
- Expertise with Microsoft Dynamics CRM development and OOTB modules like Sales & Service along with its integrations/add-ons
- Power Apps, Portal Development and Power Automate
- SSIS and SSRS
- some SharePoint experience desired
- Web Services
- Expertise with Visual Studio, Azure DevOps and GitHub
- Experience with an automated requirements management tool
- Experience with Power Platform suite is a plus