- Lead, manage and motivate a team of Technicians to achieve daily customer satisfaction
- Overall resource planning and allocation for Operation departments.
- Plan, organize and control for daily Operations and execute work effectively.
- Responsible for continuous improvement programmes to improve on quality and delivery.
- Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.
- Monitor and appraise the individual worker’s performance.
- Provide pricing and quotations for services
- Handle customer feedbacks and enquiries.
- Responsible for corrective and preventive action.
- Perform any other duties as required and directed by the company.
- Plan and arrange preventive and forced maintenance on plant machinery.
- Enforce worker discipline in accordance to company guidelines and policy.
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