JOB RESPONSIBILITIES
Responsibilities include:
- Serving as the primary point of contact for outlet feedback and concerns based on guidelines provided, diligently resolving issues and maintaining positive relationships.
- Managing incoming and outgoing communications, which includes emails and phone calls, as well as drafting and proofreading written communications.
- Accurate data entry into various software systems, spreadsheets, and databases.
- Maintain accurate records and databases, ensuring that information is readily accessible when needed.
- Issue invoices, delivery orders, and purchase orders accurately within given timeline.
- Collaborate with logistics agents and overseas purchase agents to facilitate smooth importing processes.
- Prepare and verify the necessary documents for shipments.
- Perform any ad-hoc tasks assigned to support the smooth operation of the department and the company.
JOB REQUIREMENTS
- Diploma in Business Administration/ Accounts-related discipline
- At least 2 years of relevant working experience
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Knowledge in Sage accounting system an advantage
- Strong organizational and time-management skills.
- Good spoken and written English.
- Meticulous, able to spot abnormalities and close loops.
- Ability to multitask and prioritize tasks.
- Problem-solving skills and a proactive approach to tasks.
