• To perform arming and disarming premises for FLM/SLM to service ATM machines / vendors to carry out maintenances / IMAC activities.
• To verify physical machine id is tally with FLM/SLM service ticket before disarm the premises for FLM/SLM to service the machine.
• To check and ensure no consumable (Receipt roll and passbook ribbon) are safe keep inside the alarm cabinet.
• To observe FLM/SLM when they are servicing the machine and ensure no abnormality i.e stealing and mishandling happen during the servicing.
• To witness FLM/SLM when they are counting jammed cash or coins.
• To check and verify TEbag information are correct include TEbag is proper sealed and FLM safe keep the TEbag inside the machine.
• To perform “Tug and Pull” at the top and bottom machine fascia door, make sure they are properly lock before arming back the premises.
• To avoid public disturbing FLM/SLM when they are servicing the machine.
• To perform final check at the vicinity and ensure no service equipment or TEbag include used items are left behind before leaving the site.
• To take good care of and do not lost issued items i.e pouch and key.
1. Need to enroll Temasek Poly (TP).
2. All AO shall completed the TP courses before deployment.
3. Need to be bonded
4. Shift claim, incentive, min OT, car claim (for those who are driving the van) – TBC
1. 4 zone
