Job Responsibilities
- Greet guests with professionalism, ensuring a warm, confident, and genuine first impression.
- Address guest inquiries and requests politely and efficiently.
- Arrange prompt transportation services, including assistance with airport transfers.
- Identify and resolve issues professionally and effectively.
- Be well-versed in the hotel’s emergency procedures and capable of handling emergencies in accordance with established protocols.
- Ensure adherence to Leading Quality Assurance standards, consistently meeting or exceeding expectations.
- Follow all Front Office systems, procedures, and company policies at all times.
Job Requirements
- Nitec holder and above
- 1-2 years of Concierge/Front desk service experience in hotel/hospitality/service apartment related industry
- Able to work shift duties, weekends and public holidays including overnight shift
Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
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