COMPANY DESCRIPTION
A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.
A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.
MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.
RESPONSIBILITIES
The role focuses on SAP for Insurance application support, technical solution development, and documentation. The ideal candidate will analyze business requirements, develop system solutions, and ensure quality performance through comprehensive testing. The ideal candidate will also support users during User Acceptance Testing (UAT) and post-implementation, provide production support, and collaborate with stakeholders to address issues effectively.
Job Responsibilities:
- Provide production support and ensure timely resolution of application issues.
- Monitor and manage SLAs to ensure high availability and performance of applications.
- Engage in the technical development of solutions, including the creation of technical documentation, application documentation, and user guides.
- Analyze business requirements to deliver suitable system solutions.
- Conduct System Integration and User Acceptance Testing, and document the test results.
- Perform root cause analysis for incidents and implement corrective actions.
- Execute functional analysis and code programs in accordance with SAP coding standards.
- Provide user support during UAT and post-implementation.
- Degree in Computer Science or a related field.
- General Insurance knowledge is preferred.
- Minimum of 8 years' experience in ABAP application development and a willingness to expand technical skills.
- Experience with the SAP for Insurance suite (e.g., FS-PM, FS-CM, FS-RI, FS-ICM, FS-CD, FS-BP).
- Proficiency in OOABAP, ABAP programming, Data Dictionary Objects, and RICEFW development, as well as Smart Forms, Scripts, BAPI, and BADI implementation.
- Experience with PI/PO, background services, portal integration, SAP Web services, and SQL databases.
- Understanding of IFBC configuration and PBT/BDT framework, TMF model, and FPP framework.
- Functional and technical knowledge of SAP for Insurance modules integration.
- Strong analytical and problem-solving skills with the ability to work independently.
- Excellent communication and interpersonal skills, proficiency in English, and a strong team player attitude.
- Experience in working with on-site, off-shore team members including a mix of internal and external resources
- Ability to efficiently plan and organize own workload and team's workloads
