Responsibilities
- Support the Business in trade validation activities
- Ensure all trades are validated and booked correctly, liaise with the Business or clients for any discrepancies timely.
- Ensure queries and escalations are managed in a timely manner
- Establish and maintain a strong working relationship with internal and external stakeholders
- Drives process improvement and system automation.
- Drive new ways of working and behaviour across organisation to deliver faster, better, cost-efficient customer (internal and external service)
- Participate / Support in projects, business-driven initiatives and UAT
- Ensure compliance to Department and Bank’s operational risk and regulatory requirements.
- Continuous participation to “Growing the Team”: formalisation of team procedure, training, coaching colleagues, brainstorm ideas for any occasions, creating a fun environment among others)
Experience
- Degree holder preferred
- Minimum 2 years of relevant experience in derivatives processing and lifecycle management preferred
- Good understanding of Front to Back Trade operational processes especially Trade control activities is an advantage
- Exhibits good communication and interpersonal skills, flexibility and accountability
- Ability to work in a fast-paced environment with good time management
- Innovative mindset and constantly on the lookout to improve efficiency
- Proficient in Microsoft Office applications
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