Job description
Our Office Location : 2 Seraya Place, Jurong Island, Spore 627857
1 Responsibilities
- Establish, develop, update and maintain the QEMS system and work with respective stakeholders to develop and revise procedures (ISO 9001:2015).
- Monitor & analyze trends and quality performance.
- Manage the certification and audit of the Company ISO (ISO 9001:2015 internal and external audits) to ensure all ISO 9001 and relevant certifications’ objectives and requirements are met.
- Manage and ensure internal and external audit comply to QEMS requirement. This includes maintaining accurate records and coordination of initiatives improving QEMS.
- Effectively communicate the QA strategies, processes, and needs across organization through quality programs and campaigns.
- Participate in customer audit, lead investigations of quality issue with customers and internal stakeholders and follow up the CAPA action items to resolve all customer feedbacks / complaints.
- Inculcate and promote a culture to deliver high standard of quality in services rendered to customers.
- Responsible for managing Supplier / Vendor management on-boarding, improvements based on non-conformities, supplier audits and KPI’s.
- Support internal stakeholders on Management of Change.
- Liaise, fulfill, monitor and update customer on their KPI and other requirements.
- Responsible for monthly quality management review meeting and other quality performance reports where required by Management.
- Inspect Warehouse, Drumming including Transport & Yard areas and processes to ensure compliance with quality standards.
- Conduct training on ISO 9001 requirements, quality awareness and quality related issues.
- Contribute to any other projects assigned by the Line Manager.
2 Requirements
- Diploma or Bachelor’s degree from an accredited institution in relevant Quality, Science or Engineering studies.
- ISO 9001:2015 lead or internal auditor certificate from accredited institution would be an advantage
- Minimum 3-5 years of working experience in the quality function preferably in chemical, manufacturing, or logistics industry.
- Demonstrate strong leadership skills with at least 3-5 years’ experience in leading a quality team.
- Experienced in improving, maintaining and drives implementation and compliance of ISO 9001 management system would be an advantage.
- Experienced in customer / supplier quality management would be an advantage.
- Positive can-do attitude and self-initiated with strong sense of job ownership.
- Innovative problem-solver and believes in continuous improvement.
