x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Singapore   »   Jobs in Singapore   »   Executive, Client Management
 banner picture 1  banner picture 2  banner picture 3

Executive, Client Management

Dksh Singapore Pte. Ltd.

Dksh Singapore Pte. Ltd. company logo
  • Company bus to and from work at multiple MRT stations.
  • Working location: Jalan Buroh
  • Monday-Friday, 8.30am-5.30pm
  • DKSH is a certified Great Place To Work!

Job Summary

  • Supervise the day-to-day operations of client accounts to ensure smooth client business integration and drive business growth of clients.

Job Responsibilities

Inventory Management

  • Coordinate closely with logistics (DC) for incoming shipment tracking.
  • Ensure inventory levels is within the contractual inventory holding target.
  • Prompt review & action on the obsolesces to minimize the non-working inventory.
  • Work closely with DC to monitor the excess storage charges and informed the affected Clients.
  • Provide timely and proper instruction to Material Management team for inventory transfer, write off, block action.

Client Management

  • Base on business contract, identify key service areas and KPIs. Translate into monthly KPI report for Operation Meetings.
  • Align the KPI definition and targets with cross-functional team, namely CCC, DC, SCM, and Finance.
  • Responsible to consolidate and understand the KPI matrix, and reason for failure to meet the KPI, if any.
  • Conduct monthly operations review, or quarterly business review with key clients (including Operation stats, open issues, progress, etc.).
  • Liaises with Clients on their requirements & assist to resolve daily problems encountered.
  • Maintain high frequency of engagement with Clients to build effective and strong working relationships.
  • Work with other cross-functional departments like DC, CCC and finance to ensure clients’ operational requirements are met.

Job Requirements

  • Demonstrate basic understanding of clients' industry/business/products.
  • Demonstrate basic client management and communication skills.
  • Proven advanced numeracy and quantitative analysis.
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
  • Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.

Fresh Graduates in Business Administration or Supply Chain Management are welcome to apply.

Sharing is Caring

Know others who would be interested in this job?